Privacy Policy

Last Updated on Jan 7, 2021

 

Citadel Financial Wealth Group Inc Privacy Policy & Terms of Conditions

 

 

Citadel Financial Wealth Group recognizes the importance of safeguarding your privacy and the information collected from our clients. This privacy statement covers the scope of usage of this website and also details about the information collected from you. This policy states how the information gathered is used and how you can manage it.

 

 

Information Gathered

For the purpose of processing your requests and transactions, we gather certain personal details from you when you register or signup for any service. This information maybe used to contact you directly when required. However, in most cases, it will be reserved for administrative purposes so that we can review these details in order to provide you with more efficient services.

We respect the privacy of all our clients and assure that all the personal information collected is kept completely secure. We do not sell, trade, rent, transfer or exchange your information with any third party vendor or affiliate. The information gathered will be released only if it is deemed necessary by law. We may, in order to provide a more secure service, exchange your personal information with certain trusted companies and organizations for fraud protection and for ensuring a safer transaction gateway.

 

 

Cookies

Our website uses cookies to track your personal preferences when you browse our site. A cookie is a small packet of data sent to your browser from a web server. It is stored on your hard drive and can be recalled to allow easy and quick access to the website upon return. Details such as your contact information, username and password are usually stored in cookies for easy retrieval.

 

 

If you do not wish to keep a log of your information, you can configure your browser to reject all cookies or to notify you whether to accept a cookie or not. Disabling the cookies may reduce the functionality of certain aspects of our website. To find out more about enabling and disabling cookies, please check the Help section of your browser.

 

 

Log Files

Our servers keep a log of your IP address to monitor user movement and determine site traffic statistics. This helps us analyze our main clientele and configure our website in order to serve you better. IP addresses are in no way linked to your personal information and will be kept strictly confidential at all times.

 

 

External Links

Our website may contain links to external sites. We are not responsible for the privacy and security practices of such sites. We advise you to exercise your own discretion when dealing with such third party vendors.

 

 

Subscription Services

Our site has various subscription services for which you can register in order to receive periodic emails to the account you specified. If at any time you wish to unsubscribe from a particular service, please send us an email at our support address or click on the Unsubscribe link provided at the end of each mail.

 

 

Changes in Privacy Policy

In the event of us changing or amending the Privacy Policy, the same will be posted on this page.
If we decide to use your personal information in any other manner than specified in this policy, you will be notified via email. You will have the option of opting out of such use of your personal information.

 

 

CAN SPAM Act

The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.

 

We collect your email address in order to:
• Send information, respond to inquiries, and/or other requests or questions.
• Process orders and to send information and updates pertaining to orders.
• We may also send you additional information related to your product and/or service.
• Market to our mailing list or continue to send emails to our clients after the original transaction has occurred.

To be in accordance with CANSPAM we agree to the following:
• NOT use false or misleading subjects or email addresses.
• Identify the message as an advertisement in some reasonable way.
• Include the physical address of our business or site headquarters.
• Monitor third-party email marketing services for compliance, if one is used.
• Honor opt-out/unsubscribe requests quickly.
• Allow users to unsubscribe by using the link at the bottom of each email.

If at any time you would like to unsubscribe from receiving future emails, you can email us at
• Follow the instructions at the bottom of each email.
and we will promptly remove you from ALL correspondence.

 

 

Contacting Us

If you have any questions or comments about this privacy policy or about your dealings with us, you can us the contact us page to reach out to us.

 

 

“ This site is not a part of the Facebook website or Facebook inc. Additionally, This site is NOT endorsed by Facebook in any way. Facebook is a trademark of FACEBOOK, inc.”

 

Legal Disclaimer

As of October 11, 2024, all mortgage and insurance brokerages in Canada must comply with the Proceeds of Crime (Money Laundering) and Terrorist Financing Act (PCMLTFA), as enforced by FINTRAC (Financial Transactions and Reports Analysis Centre of Canada). These regulations are aimed at preventing money laundering, terrorist financing, and other financial crimes. As part of this compliance, brokerages are required to implement specific measures to verify client identities and monitor financial transactions.

Key Requirements:

1. Identity Verification:

   • Brokerages must verify the identity of all clients through approved verification processes, including online tools like Veriff, to ensure compliance with FINTRAC regulations.
   • The verification must occur before entering into any business relationship, such as mortgage approvals or insurance policy issuance.
   • This applies to both individuals and entities (such as corporations and trusts).

2. Record Keeping:

   • Brokerages must maintain detailed records of client identification, including documents used for verification, for a minimum of five years after the termination of the business relationship.
   • Information must be kept secure and made available to FINTRAC upon request.

3. Monitoring and Reporting:

   • Brokerages are required to continuously monitor transactions for suspicious activity and report any transactions that appear unusual, especially those involving large sums or high-risk clients.
   • Suspicious Transaction Reports (STRs) must be submitted to FINTRAC promptly upon detection of unusual or suspicious behavior.
   • Large cash transactions (above $10,000) must be reported to FINTRAC.

4. Compliance Program:

   • Brokerages must establish and implement a full compliance program that includes a risk assessment, written policies and procedures, regular employee training, and appointment of a compliance officer responsible for overseeing compliance with FINTRAC regulations.
   • Brokerages must also conduct regular reviews of their compliance program to ensure its effectiveness.

5. Penalties for Non-Compliance:

   • Non-compliance with FINTRAC’s regulations may result in severe penalties, including fines, sanctions, or loss of brokerage licenses. In cases of deliberate non-compliance or failure to prevent money laundering, criminal charges may apply.

These measures are critical for maintaining the integrity of Canada’s financial systems and for ensuring that mortgage and insurance brokerages adhere to international standards in preventing financial crime.

For more information on FINTRAC requirements and compliance, please refer to FINTRAC’s official website.